Home health + hospice · United States

CensusKestrel / Growth intelligence

Clearer growth decisions for home health and hospice agencies.

CensusKestrel turns agency data and relevant public benchmarks into a recurring view of referral performance, missed opportunities, and where to focus next.

Recurring growth support for agency leaders—without building an in-house analytics team or relying on one-time consulting.

A clearer line of sight

The referral pathway
Follow the signals from first contact to an informed next step.
Illustrative
Referral source
Qualified
Follow-up
Admission
One connected viewContext before action

Measure the movement. Decide the next move.

01Referrals
02Admissions
03Conversion
04Growth focus

01 / Read the signal

Growth moves through a chain of decisions.

A single census figure cannot explain what is happening upstream. Connect referral activity to conversion and follow-through to see where attention may matter most.

See the service cadence
01

See what converts

Understand which referral sources lead to admissions, using the performance data your agency already has.

Referral sources
02

Find where follow-up slips

Bring delays, missed referrals, and conversion gaps into view so teams can investigate what is getting in the way.

Follow-through
03

Choose the next useful move

Turn a clearer read on performance into focused business-development priorities and practical action plans.

Next actions

02 / A steady operating rhythm

Make performance visible. Keep the next move practical.

Get an ongoing management resource for the questions that return every month—not just a one-time snapshot, and not another system your team has to interpret alone.

Track

01

Performance dashboards and referral-conversion tracking.

Review

02

Automated management reports and recurring growth analysis.

Focus

03

Business-development scorecards and practical action plans.

Equip

04

Team training to support consistent referral follow-through.

The evidence boundary

Two useful kinds of context
1

Your agency’s data

The source for your referral conversion and operating performance.

2

Relevant public benchmarks

Wider market context, including public CMS home health and hospice information.

03 / Put the numbers in context

Grounded in your operating reality.

Agency-provided performance data can reveal what is happening in that agency’s own referral process. Public data can help frame the broader market. Each has a distinct role in a clearer growth conversation.

Public benchmarks do not reveal an individual agency’s private referral conversion rate. That view depends on the agency’s own appropriately protected data.

A clearer next step

Give your next growth meeting a sharper starting point.

Tell us what your team wants to understand about referrals, admissions, and growth. We’ll start with the questions that matter to your agency.